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Post by concreteman on Mar 10, 2009 15:56:07 GMT -5
Quick question..has anyone ever been asked to split a load?. Primarily for UK drivers but I would appreciate comments from our friends across the pond..all feedback is welcome! You know, the customer says "can you take the last metre to this address driver?" Only it happened to me today and I told the shipper that I wasn't very happy about doing it but he said he had cleared it with the sales manager. The firm I work for get a bit funny when concrete is delivered to an address that isn't on the ticket (I think they think the driver is selling it) In fact i know of some people who have lost their job over it. What bugs me is that the sales manager 'approved' this course of action, saying that we have do what the customer wants. But if people have lost their jobs over situations like this, what gives the sales manager the right to dictate the rules? Its kinda "one rule for one and one rule for another" which I personally don't like. The other problem we all face in times like this is obviously not knowing EXACTLY how much concrete is left, so you run the risk of being short when you get to the customers second site, but then i'd say that was their fault for asking me to do it in the first place. It also involves washing down twice, and if they want water in the load as well you run the risk of running out of water,not being able to wash down properly,dropping concrete on the road etc etc.
Am i right to have a bee in my bonnet over this? Or am i just being a bit silly and should I just shut up?
I ain't gonna do any more split loads again...its just too much hassle
Any comments would be greatly appreciated..thanx!!
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Post by Mort on Mar 10, 2009 16:14:50 GMT -5
I do it occasionally. There's even a button in our tracking device for "customer is moving me to another location."
I guess I would be annoyed if I were paid by the load. But since I'm hourly, I couldn't really care less where I dump it (or even IF I dump it). I always either check my water tank, or just hang the chutes dirty and worry about it later.
I figure in the business climate we have now, we can't really afford to lose any paying customers. So I do what I can. I'm not a "company man" by any stretch, but I am fiscally conservative, and I realize that its they who are paying my check.
I am also very vague in my answer to "how much ya got left?" Its usually "less than a yard." And no, I can't be more specific.
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Post by BillyCement on Mar 10, 2009 16:53:26 GMT -5
I did a split load today, but the office knew about it beforehand. Back in the old days, before truck tracking, it was a good way to make a few extra bucks. As long as it didn't take too long or it wasn't too far out of the way I didn't have a problem taking the rest of the yardage to another address. After all, it was the customer's concrete. If I thought it might take too long I'd call the office and let them know. If the customer balked at throwing me a "$thank you$" then they'd have to pay the waiting time.
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gant
Junior Member
Posts: 12
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Post by gant on Mar 10, 2009 17:18:51 GMT -5
we do it all the time.. alot of jobs we go on have 4 or 5 stops.. little patch jobs in the city.. or a sidewalk here and another one down the road.. back when we we were on a big job we'd have 20 or more yards left over from a job and the contractor would have us take it to their houses
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Post by LEAD DOG on Mar 10, 2009 20:26:59 GMT -5
MY COMPANY ALLOWS ALOT OF THAT EXTRA STOP STUFF TO HAPPEN......WITH AN EXTRA STOP CHARGE OF COUR$E !
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Post by dwfnga on Mar 11, 2009 17:46:30 GMT -5
Do em all the time just let dispatch know what your doing and have them clear it then it's on them. And your concern is right most times I a little wetter than they want on the second stop but oh well I'm not gonna have trashes drum on there account.
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